I1Malaysia Terms and Conditions – Member Rights & Responsibilities

1 Acceptance of Terms of Use

Welcome to i1Malaysia. This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and i1Malaysia ("Platform", "we", "us"). By accessing, registering, or using any part of our platform — whether via website or mobile app — you acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document.

If you disagree with any part of these terms, you are required to discontinue use of our platform. i1Malaysia reserves the right to update or modify these terms at any time without prior notice. Changes take effect immediately upon being posted on this page. It is your responsibility to review these terms from time to time.

2 Member Eligibility

To register and use i1Malaysia services, you must meet the following eligibility requirements. These requirements exist to protect all parties and ensure our platform is used responsibly.

• You must be at least 18 years of age or have reached the legal age limit set by the jurisdiction of your residence, whichever is higher.
• You must be an individual with full legal capacity to enter into a binding agreement.
• You are not prohibited from using online gambling services under the laws of your jurisdiction.
• You may only register one (1) account. Owning more than one account is strictly prohibited.
• The information you provide during registration must be accurate, complete, and up to date.

I1Malaysia reserves the right to request proof of age and identity at any time. Accounts found to be in violation of eligibility requirements will be suspended or terminated immediately.

3 User Account

Each member is fully responsible for their account, including password confidentiality and all activities that occur under that account. i1Malaysia recommends using a strong password and never sharing your login credentials with anyone.

• Passwords must contain at least eight (8) characters, including uppercase letters, lowercase letters, and numbers.
• You must notify us immediately if you suspect any unauthorised access to your account.
• I1Malaysia will not be liable for any losses arising from unauthorised account access resulting from your own negligence.
• Account transfers to third parties are strictly prohibited.
• Two-factor authentication (2FA) is available and strongly recommended for all members.

4 Deposit & Withdrawal

I1Malaysia supports a variety of payment methods suited to Malaysia users, including online banking, e-wallets, and cards. All transactions are processed through secure, regularly audited encryption channels.

• The minimum deposit is RM 20 or as specified by the selected payment method.
• Deposits are typically credited to the account within minutes after confirmation.
• Withdrawals are processed within 1–24 working hours, subject to successful identity verification.
• Members must use the same payment method for their first deposit and withdrawal for verification purposes.
• I1Malaysia does not charge any processing fees for standard transactions; however, third-party payment providers may impose their own fees.
• Any withdrawal attempt exceeding the account balance will be automatically declined.

For large withdrawal requests, additional review may be required as part of our anti-money laundering (AML) procedures. This is to protect all parties involved.

5 Bonus & Promotions

I1Malaysia offers a wide range of bonuses and promotions for new and existing members. All bonuses are subject to specified wagering requirements and must be understood before being claimed.

• The welcome bonus can only be claimed once per new member.
• The wagering requirement for each bonus is clearly stated on its respective promotions page.
• Bonuses cannot be converted directly to cash without meeting the specified wagering requirements.
• I1Malaysia reserves the right to void bonuses if there is evidence of abuse or fraud.
• Each promotion has its own validity period; expired bonuses cannot be reactivated.
• Using multiple accounts to claim the same bonus is prohibited and may result in account termination.

6 Game Rules

All games available on the i1Malaysia platform use a Random Number Generator (RNG) independently audited by an accredited third-party body. This ensures every game outcome is fair and cannot be manipulated by any party, including the platform itself.

• Any attempt to defraud, hack, or exploit system vulnerabilities is strictly prohibited and may result in legal action.
• The use of automated software (bots) for gameplay is strictly prohibited.
• I1Malaysia reserves the right to void winnings obtained through illegitimate means or in violation of the game rules.
• In the event of a technical disruption during gameplay, the platform will use saved session data to determine a fair outcome.
• Game results recorded by the i1malaysia server are final.

7 Security & KYC Verification

As part of our commitment to platform security and legal compliance, i1Malaysia conducts a Know Your Customer (KYC) process for all members. This process helps prevent fraud, money laundering, and other illegal activities.

• Members may be required to submit a copy of their identity card, passport, or other statutory documents.
• Proof of address, such as a recent utility bill or bank statement, may be required.
• KYC verification must be completed before your first withdrawal request is processed.
• All submitted documents are stored securely using 256-bit SSL encryption.
• KYC information will not be shared with third parties unless required by law.

8 Personal Data Protection

I1Malaysia respects your privacy. All personal data collected is handled in accordance with our Privacy Policy, available on the Privacy Policy. In summary, your data is used for the following purposes:

• Account management and member identity verification.
• Processing financial transactions securely.
• Sending account-related notifications, promotions, and important updates.
• Improving the user experience based on usage patterns analysed in aggregate and anonymised form.
• Complying with applicable regulatory and legal requirements.

You have the right to request access, correction, or deletion of your personal data at any time by contacting our support team.

9 Account Termination & Suspension

I1Malaysia reserves the right to suspend or terminate a member's account without prior notice if these terms are violated or suspicious activity is detected. Reasons that may lead to such action include:

• Providing false information during registration or the KYC process.
• Owning more than one account simultaneously.
• Bonus or promotion abuse, including the use of multiple accounts.
• Attempts at fraud, hacking, or system exploitation.
• Unlawful behaviour or conduct that is harmful to other members.

Members may also request voluntary account closure at any time by contacting our support team. Any remaining balance in the account will be processed for withdrawal after the necessary review.

10 Disclaimer & Limitation of Liability

The i1Malaysia platform is provided "as is" and "as available". While we continuously strive to ensure a smooth, high-quality service, there are certain limitations to our liability that all members should understand.

• I1Malaysia does not guarantee that the platform will always be free from technical disruptions, errors, or viruses.
• We are not liable for any losses arising from internet disruptions, hardware issues, or factors beyond our control.
• Wagering involves financial risk. It is each member's responsibility to play within their own means.
• I1Malaysia is not responsible for members' financial decisions resulting from wagering activity on our platform.

These Terms and Conditions are governed by applicable law. Any disputes that arise will be resolved through a mutually agreed arbitration process before any legal proceedings are initiated.